Search our courses
Training

A process owner is the individual accountable for the performance of a process and for ensuring the process delivers value to its stakeholders. Process owners manage the requirements of process stakeholders, translate those requirements into process performance objectives, and oversee the entire process design and improvement lifecycle.
This Certified Agile Process Owner (CAPO) Certification training course describes process owner responsibilities and provides the education needed to oversee the design, reengineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals.

Certified Agile Process Owner (CAPO) Certification Course

Course Code

GTDPO

Duration

2 Days

Course Fee

POA

Accreditation

Certified Agile Process Owner

 

Certified Agile Process Owner (CAPO) Certification with the DevOps Institute.

About the DevOps Institute: www.devopsinstitute.com

Successfully passing (65%) the 60 minute exam, consisting of 40 multiple-choice questions, leads to the candidate’s designation as a Certified Agile Process Owner. The certification is governed and maintained by the DevOps Institute; exams are delivered through an independent, global examination partner.

Target Audience

  • Process owners
  • Process managers
  • Employees and managers responsible for designing, reengineering or improving processes
  • Consultants guiding their clients through process improvement initiatives
  • Anyone responsible for:

        – Managing process-related requirements
        – Ensuring the efficiency and effectiveness of processes
        – Maximizing the value of processes

Attendee Requirements

  • Completion of pre-class assignment
  • Familiarity with Scrum
  • Familiarity with IT and IT services

We are sorry, there is currently no availability on this course.

contact us for more information

Ways to Attend this Course

  • In the Classroom
  • Private Training

Expand all

Course Description

A process owner is the individual accountable for the performance of a process and for ensuring the process delivers value to its stakeholders. Process owners manage the requirements of process stakeholders, translate those requirements into process performance objectives, and oversee the entire process design and improvement lifecycle.
This Certified Agile Process Owner (CAPO) Certification training course describes process owner responsibilities and provides the education needed to oversee the design, reengineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals.

Course Outline

Course Objectives:

The learning objectives for CAPO include an understanding of:

  •     Basic Agile and Agile Service Management concepts
  •     Process owner role and responsibilities
  •     Managing and prioritizing a process backlog
  •     Creating and utilizing user stories
  •     Collaborating with process stakeholders and other process owners
  •     Overseeing Agile process design and improvement activities
  •     Managing organizational change activities
  •     Monitoring and measuring process performance
  •     Conducting process reviews and identifying improvements

 

Course Material:

  • Sixteen (16) hours of instructor-led training and exercise facilitation
  • The Agile Service Management Guide and Scrum Guide (pre-class resources)
  • Digital Learner Manual (excellent post-class reference)
  • Participation in unique hands-on exercises designed to apply concepts
  • Sample documents, templates, tools and techniques
  • Access to additional sources of information and communities

 

Exam

Successfully passing (65%) the 60 minute exam, consisting of 40 multiple-choice questions, leads to the candidate’s designation as a Certified Agile Process Owners. The certification is governed, administered and maintained by the DevOps Institute.

Learning Path
  • There are a number of options. Please Contact Us for further details.
Ways to Attend
  • Attend a public course, if there is one available. Please check our Schedule, or Register Your Interest in joining a course in your area.
  • Private onsite Team training also available, please Contact Us to discuss. We can customise this course to suit your business requirements.

Sorry, we are not taking bookings on this course at present

If you would like to contact us for more information on this course, you may do so here:

Contact us

Technical ICT learning & mentoring services

Private Team Training

Our instructors are specialist consultants with vast real world experience and expertise allowing them to design and deliver client-focused courses for your organisation.

Learn more about our Private Team Training

What Our Clients Say

“Very interesting course from an excellent instructor. Highly technical and well delivered”

 

Introduction to Modern Security - GTJ50

Dec '17

“Super experience. The instructor spoke with great knowledge and experience. The materials will be invaluable in the real world”

 

Professional Cloud Service Manager Certification training- GTC13

Dec '17

“Very useful course, making complex topics more approachable and the instructor was very good at getting concepts across and engaging with delegates and our specific needs”

 

Optimising Java - GTJ47

Dec '17

“This was an excellent course and I found it very interesting and enjoyable.  The instructor was a font of knowledge on all aspects of Big Data and Analytics and was enthusiastic about sharing his knowledge”

 

Applied Data Science and Big Data Analytics - GTBD7

Nov '17

“The instructor was fantastic at explaining lessons with applicable work type examples.  He was enthusiastic with what he was teaching which made learning the course more enjoyable”

 

Linux Essentials Certification - GTU2

Oct '17

"Intelligence is the ability to avoid doing work, yet
getting the work done"

Linus Torvalds, creator of Linux and GIT

Technical ICT learning & mentoring services

About GuruTeam

GuruTeam is a high-level ICT Learning, Mentoring and Consultancy services company. We specialise in delivering instructor-led on and off-site training in Blockchain, Linux, Cloud, Big Data, DevOps, Kubernetes, Agile, Software & Web Development technologies. View our Testimonials

Download our eBrochure
Our Accreditation Partners
Upcoming Courses

Kubernetes Administration

19 - 22 Mar - LONDON

1 - 4 Apr - DUBLIN

This Kubernetes Administration Certification training course is suitable for anyone who wants to learn the skills necessary to build and administer a Kubernetes cluster

Learn More

CompTIA Network+ FastTrack

11 - 13 Mar

CORK

This fast-paced course teaches the essentials of networking and helps to prepare the student for the CompTIA Network+ certification.

Learn More

Cloud Service Manager

29 - 31 Jan

DUBLIN

ITIL in the Cloud certification training, accredited by the Cloud Credential Council

Learn More

Introduction to Python 3

11 - 13 Mar

DUBLIN

Python is a powerful and popular object-oriented programming/scripting language with many high quality libraries.

Learn More

Newsletter

Stay up to date, receive updates on scheduled dates, new courses, offers, and events.

Subscribe to our Newsletter